This service is designed to be a factory surgery or first-aid back up service which provides the emergency inhalation, resuscitation or analgesic equipment specifically suited to each company's individual requirements. The equipment supplied is then maintained by the service in optimum operating condition, throughout each year on a twenty-four hour basis. "Twenty-four hour service" means that the equipment must be restored to proper operating order within twenty-four hours of being notified of its being inoperative. That is, refilled, repaired or replaced.

Throughout each year the company provides an undertaking to replace the equipment without charge to the customer should it be damaged, vandalised, lost or stolen. This is done within twenty four hours of being notified.

This all adds up to a service that provides technologically superior equipment - simple and safe to use - backed up by a service that ensures that the equipment is effectively maintained at all times for which the annual charge is reasonable.